Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
When you interact with Furphadyne's 3D graphics learning platform, we collect various types of information to provide you with the best possible educational experience. This includes personal details you provide during account registration such as your name, email address, and contact information.
We also automatically collect certain information through cookies and similar technologies when you visit our website. This helps us understand how users navigate through our educational content and where they might need additional support.
How We Use Your Information
The information we collect serves multiple purposes in delivering our 3D graphics education services. Primarily, we use your data to create and maintain your learning account, track your progress through various courses, and provide personalized recommendations for your skill development journey.
Your email address allows us to send important updates about course materials, new learning opportunities, and technical announcements. We respect your inbox and won't overwhelm you with unnecessary communications. You can adjust your email preferences at any time through your account settings.
Technical data helps us improve our platform's performance and identify areas where students commonly struggle. This anonymous usage data contributes to better course design and more effective learning resources for all students.
Data Protection Under Australian Law
As an Australian-based educational platform, Furphadyne complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). We understand that privacy laws exist to protect individuals, and we take these responsibilities seriously in everything we do.
Under Australian privacy legislation, you have specific rights regarding your personal information. You can request access to the personal information we hold about you, ask for corrections if something is inaccurate, or request deletion of your data in certain circumstances.
If you have concerns about how we handle your personal information, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Information Sharing and Third Parties
We don't sell your personal information to anyone. That's a firm commitment from our team. However, we do work with trusted service providers who help us deliver our educational services effectively. These partnerships are carefully managed with strict data protection agreements.
Our payment processing partners handle transaction data securely when you enroll in courses. Video hosting services help deliver course content smoothly. Analytics providers give us insights into how our platform performs, but this data is anonymized and doesn't identify individual users.
If Furphadyne ever becomes part of a merger, acquisition, or business transfer, your information would be handled according to this privacy policy until you're notified of any changes to data handling practices.
Data Security Measures
Protecting your information is one of our top priorities. We use industry-standard security measures including encrypted data transmission, secure server infrastructure, and regular security audits. Our technical team monitors for potential threats and updates our protection systems regularly.
Access to your personal information is limited to team members who need it to provide support or improve our services. All staff members receive privacy training and agree to confidentiality requirements as part of their employment.
While we implement strong security measures, no online system is completely immune to all risks. We encourage you to use strong, unique passwords for your account and keep your login credentials confidential.
Your Rights and Choices
You maintain control over your personal information throughout your relationship with Furphadyne. You can update your profile details, change communication preferences, or download a copy of your data at any time through your account dashboard.
If you choose to delete your account, we'll remove your personal information within 30 days. Some data may be retained for legitimate business purposes like fraud prevention or legal compliance, but this would be minimal and anonymized where possible.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies keep you logged in and maintain your course progress. Analytics cookies help us understand which parts of our platform are most helpful to students.
You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website functionality, but you'll still be able to access most of our educational content and features.
We don't use tracking cookies for advertising purposes since we're focused on education rather than marketing. Our tracking is limited to understanding user behavior for educational improvement purposes.
International Data Transfers
While Furphadyne operates primarily within Australia, some of our technology partners and service providers may be located overseas. When we transfer data internationally, we ensure these transfers comply with Australian privacy laws and include appropriate safeguards.
Our primary data storage remains within Australia, but backup systems and some processing may occur in other countries with adequate privacy protections. We maintain contracts with all international partners that require them to protect your information according to Australian standards.
Children's Privacy
Our 3D graphics courses are designed for adult learners and those aged 16 and above. If someone under 16 wants to participate in our educational programs, we require parental consent and involvement in the registration process.
We take extra care when handling information from younger users, including limited data collection and enhanced parental controls. Parents can review their child's learning progress and contact us with any privacy concerns.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email and prominently display the updates on our website.
Minor clarifications or formatting changes might not require individual notification, but we'll always maintain the current version date at the bottom of this policy. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, please contact us to discuss your concerns or consider discontinuing use of our services.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to reach out to our privacy team.
Email us at [email protected]
Call us at +61 8 9266 7565
Or write to us at: Nursery, 5B Beltana Rd, Pialligo ACT 2609, Australia